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Zezel L.L.C. is not associated by ownership, membership or affiliation with Citrix, Microsoft, Quickbooks, BlackBerry, Research In Motion or any other software company. The sale of any software by our company is not meant to be an endorsement of any particular company, software or service. We are not responsible for any installation, technical support or maintenance of your software or hardware. Should you have any questions pertaining to these matters please contact the manufacturer of the software or your Information Technology (IT) provider. Any software downloaded from a manufacturer's site is free and not charged for by Zezel L.L.C. Your acceptance of any quote we provide you and/or your organization authorises us to arrange and process any downloads (if necessary) on you or your organizations behalf. Fees charged for this service is reflected in the final quote price. All sales are final. No refunds issued under any circumstances.